Eastern Nazarene College’s Student Accounts, under the scope of Student Financial Services (SFS), works to ensure that billing for each student is accurate and up-to-date including to reflect payments and proper credits received. Their mission is to provide information accurately and in an understandable manner in the spirit of excellent customer service for our students, the ENC community, the local community, and all outside constituents, in order to achieve a clear financial picture and enable all accounts to be paid in full when possible.
TO VIEW YOUR BILL, or ENC account, please log into your ENC Student Portal
Once logged into the student Portal, click on the “Apps and Forms” dropdown menu and then click on “Student Accounts” to then be transferred to the Touchnet server. Students will need to log into the Portal and then into TouchNet each time to view one’s latest “On Demand statement.”
Eastern Nazarene College is partnered with TouchNet to provide payment plans for students that allows monthly payments to be made throughout the semester. These plans for active students are designed to pay off the semester’s balance by semester’s end. If you are interested in establishing a payment plan with TouchNet, one will need to do so through one’s student Portal.
For help with technological access to the Portal, or other ENC related tech help, please contact ENC’s ITS Help Desk by email at ITS-Help@enc.edu
One may also contact TouchNet’s Payment Plan Support line by phone at 1-833-269-3675 for help specific to TouchNet.
If you have multiple semesters with due balances, if your current semester’s financial aid has not yet disbursed, and/or if you are an inactive student with ENC, you will want to contact SFS@enc.edu for special consideration regarding payment plan possibilities.
Payments by check can be mailed, or delivered, to ENC’s main campus address (23 East Elm Avenue, Quincy, MA 02170), with attention to SFS (Student Financial Services), with the student’s ENC ID number or full name in the memo line or on a securely-attached note.
To pay online, please use the student Portal’s Touchnet system; please note though, that, credit or debit card payments made online, or over the phone, or in-person require an additional convenience fee of 2.7% of the total paid for each payment. There are currently no convenience fees associated with payments made by check or by cash. Payments by check or by cash can be made in-person. Contact SFS (SFS@enc.edu) with any question or concern regarding these options. The offices of SFS are located within Gardner Hall on the main campus.
ENC has partnered with TransferMate, which is partnered with TouchNet, to provide seamless international payments through one’s online student account.
TransferMate is accessed through TouchNet through the Student Portal.
Health Insurance Information including possible Health Insurance Waiver
Submitting a waiver does not guarantee the health insurance fee will be waived. Questions about health insurance requirements or benefits can be directed to HealthServices@enc.edu or one can call University Health Plans at 833-251-1729.
Specific benefits/claims questions can be directed to the Wellfleet Group by phone at 877-657-5030
Adult and Graduate Students may also wish to contact Adult.Studies@enc.edu
For information on the 1098-T, please see the 1098T information below and visit the frequently asked questions page. Contact us with any questions via email at sfs@enc.edu or phone at 617-745-3712.
For 1098-T statements, ENC is utilizing services provided by ECSI Heartland, both for online access and mail service. Forms will be available through their website at https://heartland.ecsi.net/index.main.html#/access/lookup
The 1098-T is just informational; you are not required to attach IRS Form 1098-T to your tax return. For more information on these tax credits please visit the IRS web site https://www.irs.gov/forms-pubs/about-form-1098-t, or consult with your tax Professional. 1098-T forms are provided to help you determine if you or parents/guardians/those-who-claim you-as-a-dependent are eligible to claim one of the following education credits, Hope Scholarship, American Opportunity Tax credit or the Lifetime Learning Credit, on one’s income tax return.
When Will I Receive My 1098-T?
By the end of January, your 1098-T will be made available either online or via mail, through the ECSI Heartland service. Forms will be available through their website at https://heartland.ecsi.net/index.main.html#/access/lookup
1098-T forms will be mailed to qualifying students’ permanent addresses.
If there is trouble with navigating the ECSI Heartland website or finding your 1098-T form through their service, it is asked that one contacts their helpline at 1-866-428-1098 or that one goes through their webpage here: https://heartland.ecsi.net/index.main.html#/contactus
If ECSI is unable to help with access, or if there are any questions or concerns regarding the content of the 1098-T form itself, please let someone in ENC’s Student Financial Services department know.
Why Didn’t I Receive a 1098-T?
There are several possibilities including:
Can I get another form mailed to me?
In most circumstances, no, we are not able to re-mail the forms to you. However, we can email a PDF copy to ENC student-emails, in most cases, if requested by the student. ENC’s SFS department may be able to send a copy through the mail if there are unusual circumstances and they are able to verify the student’s wish for it to be mailed as well as the student’s address. Contact the office of Student Financial Services (SFS@enc.edu) for assistance in such a case.
What are the Hope and Lifetime Learning tax credits?
In 1997, the Taxpayer Relief Act established two education tax credits and a deduction for student loan interest. These credits are explained in detail in Publication 970 from the IRS. Note: Just because you receive a 1098-T does not automatically mean you qualify for a credit. If you have questions about how to compute your education tax credit, you should consult your tax professional or refer to the IRS.
What is the American Opportunity Credit?
The American Opportunity Credit is not available on the 2008 returns taxpayers are filing during 2009. The new credit modifies the existing Hope Credit for tax years 2009 thru 2012, making the Hope Credit available to a broader range of taxpayers, including many with higher incomes and those who owe no tax. The American Opportunity Tax Credit, which was to expire at the end of 2010, was extended for an additional two years through December 2012 by the Tax Relief and Job Creation Act of 2010. It also adds required course materials to the list of qualifying expenses and allows the credit to be claimed for four post-secondary education years instead of two. Many of those eligible will qualify for the maximum annual credit of $2,500 per student. The full credit is available to individuals whose modified adjusted gross income is $80,000 or less, or $160,000 or less for married couples filing a joint return. The credit is phased out for taxpayers with incomes above these levels. These income limits are higher than under the existing Hope and Lifetime Learning Credits.
If I receive Form 1098-T, does it mean I qualify for the Hope Scholarship or Lifetime Learning Tax Credits?
Not necessarily, ENC is required to provide Form 1098-T to individuals who paid for qualified tuition and fees during the prior calendar year. Please consult with a qualified tax preparer or IRS to make an individual determination.
Will my parents or guardians receive a copy of Form 1098-T?
No. We make Form 1098-T available only to the student. The student is responsible for making his/her/their own Form 1098-T available to parents, tax consultant or other persons when desired.
Should I expect other tax forms from ENC?
Eligible ENC student employees will also receive their W-2—Wage-and-Tax Statement—from ENC’s Payroll department, as overseen by Human Resources. For information on a possible W-2 form, please contact Payroll (Payroll@enc.edu).
Tax forms related to Health Insurance, such as the 1095 form, should be able to be found on through University Health Plans for students enrolled in ENC provided health insurance.
What if I still have questions?
Please contact the office of Student Financial Services by email at SFS@enc.edu,
SFS offices are located within Gardner Hall on the main campus. They can be reached by phone at 617-745-3712. Their office hours are typically 8am-5pm, Monday through Friday.
Box 1. Shows the total payments received by an eligible educational institution from any source for qualified tuition and related expenses less any reimbursements or refunds made during the specified year that relate to those payments received during the year.
Box 2. Reserved.
Box 3. Reserved.
Box 4. Shows any adjustment made by an eligible educational institution for a prior year for qualified tuition and related expenses that were reported on a prior year Form 1098-T. This amount may reduce any allowable education credit that you claimed for the prior year (may result in an increase in tax liability for the year of the refund). See “recapture” in the index to Pub. 970 to report a reduction in your education credit or tuition and fees deduction.
Box 5.Shows the total of all scholarships or grants administered and processed by the eligible educational institution. The amount of scholarships or grants for the calendar year (including those not reported by the institution) may reduce the amount of the education credit you claim for the year. TIP: You may be able to increase the combined value of an education credit and certain educational assistance (including Pell Grants) if the student includes some or all of the educational assistance in income in the year it is received. For details, see Pub. 970.
Box 6. Shows adjustments to scholarships or grants for a prior year. This amount may affect the amount of any allowable tuition and fees deduction or education credit that you claimed for the prior year. You may have to file an amended income tax return (Form 1040-X) for the prior year.
Box 7. Shows whether the amount in box 1 includes amounts for an academic period beginning January–March. See Pub. 970 for how to report these amounts.
Box 8. Shows whether you are considered to be carrying at least one-half the normal full-time workload for your course of study at the reporting institution.
Box 9. Shows whether you are considered to be enrolled in a program leading to a graduate degree, graduate-level certificate, or other recognized graduate level educational credential.
Box 10.Shows the total amount of reimbursements or refunds of qualified tuition and related expenses made by an insurer. The amount of reimbursements or refunds for the calendar year may reduce the amount of any education credit you can claim for the year (may result in an increase in tax liability for the year of the refund).
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