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Email
its-help@enc.edu
Telephone
Call 3727 on campus phones or 617-745-3727 from off-campus phones.
Located on the first floor of the Nease Library for your convenience. Open Mon-Fri 8 AM to 5 PM.
Located in the Gardner Building on the ground floor. Open Mon-Fri 8 AM to 5 PM.
Find information here about establishing your ENC logon credentials and accessing the Portal.
NetID is your login credentials (username and password) to access ENC’s systems and applications with the same login and password. With NetID you can access:
You can activate your NetID through the ENC portal. Go to welcome.enc.edu and follow the steps. If you have problems activating your NetID, please contact the ITS Help Desk at 3727.
You wouldn’t give your credit card number to just anyone. Treat your NetID in the same manner. Your NetID protects your personal and confidential information at ENC. Do NOT share your password with others. Do NOT write it down where others might see it. Do NOT respond to emails or phone calls requesting it.
If your forgot your NetID password, log on to portal.enc.edu and click on the “Forget Username/Password?”
You cannot change your NetID username, however, you can change your NetID password through the ENC portal. Log in to portal.enc.edu, click on My Account from the top menu and “Change Password” from the left menu.
Go to https://portal.enc.edu and enter your NetID to logon. Need help or have questions? Contact ITS help or email its-help@enc.edu 617-745-3727
Below are the settings you will need to configure a mobile or desktop Exchange client to connect to your ENC email account. This includes clients such as the desktop version of Outlook, default iOS Email, and default Android email.
student and alumni username | ENC-AD\firstname.middle-initial.lastname@lions.enc.edu |
faculty and staff username | ENC-AD\firstname.lastname@enc.edu |
password | use your ENC NetID password |
server | outlook.office365.com |
Note:
If you have difficulty establishing the account using the ENC-AD\ prefix, you should try setting up the account without it. There seems to be some variation with email clients and mobile devices as to whether it is required, optional, or causes a problem.
Below are the settings you will need to configure a mobile or desktop IMAP or POP client to connect to your ENC email account. This includes virtually all email clients and the external mail retrieval functions built into services such as Gmail.
student and alumni username | firstname.middle-initial.lastname@lions.enc.edu |
faculty and staff username | firstname.lastname@enc.edu |
password | use your ENC NetID password |
mail server | outlook.office365.com |
port | 993 |
encryption | SSL |
SMTP server | outlook.office365.com |
port | 465 |
encryption | SSL |