Enrollment Counselor (Remote, Hybrid or On-Campus)

Category: Full-time, Staff

Application Deadline: Until Filled

Posted:

Aug 29, 2023

*This position is open to remote or hybrid work options, as well as on-campus*

Eastern Nazarene College, a four-year Christian liberal arts college on Boston’s south shore, is seeking an Enrollment Counselor with at least two years of enrollment or admissions experience in higher education, preferably with adult learners, to support students in the Adult & Graduate Studies (AGS) division at every stage from pre-admission to enrollment. You will report to the Director of Adult, Graduate, and Online Admissions and must be able to support the traditions and values of Christian higher education in a diverse, busy educational institution.

How-to-apply

Please submit your resume, along with a cover letter, and provide a statement of faith – a brief statement that describes your Christian commitment and your participation in a faith community – to careers@enc.edu.

Responsibilities

You will support students and the AGS division by performing the following duties:

Recruits, admits, and enrolls students to programs in Adult & Graduate Studies (including online and non-credit offerings of the College).
Represents the College at various recruitment events. Travel is required, both locally and regionally.
Meet or exceed recruitment goals as established by the Director of AGS and/or Vice President for Enrollment Management.
Counsels prospective students regarding the admission process.
Provides prompt, supportive follow-up to prospective students.
Conducts virtual and in person informational meetings with prospective students.
Coordinates, plans, and oversees all virtual New Student Orientation activities
Works closely with IT to ensure all new incoming students receive their login credentials and email address in a timely manner.
Provides support for all new incoming students in navigation through the student portal and canvas course information.
Provide all incoming students with appropriate paperwork and follow up to completion with student and campus departments (health, Financial Aid, SFS, etc.).
Evaluates transcripts for unofficial assessment of transfer credit; researches course descriptions as needed in order to make transfer recommendations to the Registrar’s Office.
Manages prospective students in conditional admit status to ensure compliance with conditions set for course attendance.
Understands the various nontraditional sources of credit (e.g. proficiency testing, prior learning assessment, etc.) and is able to appropriately recommend the options that are best suited for individual advisees.
Thoroughly understands and complies with the institution’s rules for the protection and release of student information.
Serves as a liaison and fosters intentional relationships with student support services and other offices/departments throughout the institution. Refers students to the appropriate specialized campus resources for issues such as tutoring, mental health counseling, financial assistance, career services, pastoral counseling, etc.
Other duties, as mutually agreed upon with the direct supervisor.

QUALIFICATIONS:

Bachelor’s degree required, Master’s preferred; preference given to areas such as Higher Education, Student Affairs, etc.
At least two years of enrollment, or admissions experience in higher education is preferred. Preference for work with adult learners.
Driver’s license required, REAL ID preferred for ease of travel.
Strong knowledge of best practices in adult education and student success.
Commitment to high standards for providing overall student satisfaction and educational achievement.
Availability to work variable schedule, with occasional later evenings and Saturdays.
Able to travel to off-site locations in Eastern Massachusetts on a regular basis.
Verbal commitment to ENC’s lifestyle guidelines.

SKILLS/ATTRIBUTES:

Strong coordination, planning, and organizational skills.
Effective communication skills, particularly with diverse populations.
High level of interpersonal skills, including conflict resolution.
Credible and professional demeanor.
Able to accurately judge when discretion is necessary.
Able to learn quickly and to disseminate detailed information simply and accurately.
Able to work and solve problems both collaboratively and independently within complex situations.
Strong attention to detail and ability to manage multiple priorities simultaneously.
Able to anticipate issues and initiate action to avoid future problems.
Flexible and adaptable to change.
Service-oriented attitude with a commitment to Christian faith and values.

Who We Are

Eastern Nazarene College is a fully accredited Christian liberal arts college and member of the Council for Christian Colleges and Universities (CCCU) with approximately 1,000 students distributed across residential undergraduate, graduate, and adult studies programs. Nestled in a residential neighborhood minutes from downtown Boston, the college’s picturesque New England campus is a window into the world. While our faculty are leaders in their fields, actively involved in publishing and research, they are devoted to teaching and mentoring students in a nurturing, spiritually informed, and academically supportive environment. Students are encouraged to travel, engage in service projects, and participate in internship experiences as a part of their education. Through their classes, work experiences in Boston, and mission trips around the world, students are challenged to open their minds and hearts, preparing them for a lifetime of meaningful work and service to our nation and the world.

Our benefits include health, dental, tuition benefits for employee and dependents, generous paid time off, life and disability insurance, and more. In addition, as a staff or faculty member in our multi-cultural and close-knit community, you’ll enjoy a variety of unique benefits as you play an active role in achieving our mission and supporting our community.

Applicants should be committed Christians and active in a local church. Preference in hiring is given to those with Wesleyan convictions and background, though qualified applicants from other Christian traditions will be considered as well.

Mission
Eastern Nazarene College provides a transformational education that equips diverse students to lead and serve our world as agents of Christ’s love and truth.

Vision
Eastern Nazarene College will be widely-recognized as a leader in innovative Christian education, renowned for excellence in student achievement, vibrant intercultural community, and global impact

Values

Holistic education: We provide a holistic educational experience in the liberal arts and professional studies that integrates spiritual, academic, emotional, and social development.
Christian community: We facilitate the building of loving relationships so that we reflect the Spirit of Christ in our life together.
Student-centered: We orient our work around the success of our students, making every effort to be responsive to the unique needs, aspirations, and backgrounds of each one.
Wesleyan: Consistent with our rich Wesleyan holiness tradition, we create and maintain an environment which awakens and fosters truth, righteousness, and justice as made possible by God’s transforming grace through Jesus Christ.
Civility and hospitality: We intentionally welcome and embrace people from diverse cultures, viewpoints, and faith traditions.
Servanthood: We model servant leadership to our students and community by building a culture of listening, respect, encouragement, and support.
Authenticity and transparency: We are deliberately honest in our relationships, candid in our communication, and transparent in our governance in order to foster trust and confidence.
Excellence: In an effort to provide “the best in education and the best in Christian faith,” we strive for excellence that honors God in all our endeavors.
Strategic innovation: While remaining deeply rooted in our mission, we are boldly creative and innovative in the methods we employ.
Accountability: We keep promises, honor commitments, meet and exceed expectations, and are willing to be held accountable for the faithful fulfillment of our responsibilities.

Lifestyle Guidelines

Our lifestyle guidelines reflect the mission of Eastern Nazarene College and Manual of the Church of the Nazarene, including the Agreed Statement of Belief, The Covenant of Christian Character and The Covenant of Christian Conduct. The premise of our lifestyle guidelines is to exemplify such personal, moral, and religious conduct as shall be above reproach. This lifestyle premise is for everyone working and living on campus: students, faculty, staff, and administration. This lifestyle premise is a rationale for desirable behavior and attitudes.

We, as a Christian community, commit ourselves to the admonition of the Apostle Paul that we build our community up in love for each other. We will actively endeavor to be supportive and caring for each other in spite of whatever differences may develop concerning the operation of the College. While honest differences may exist and be vigorously debated, the College will not condone personal attacks on other members of the community.

To be in accord with the purposes and spirit of the College and with the doctrines and standards of the Church of the Nazarene, our lifestyle practices exclude: engaging in sexual acts outside of Christian marriage as defined by the Church of the Nazarene, the use of pornography, any acts of abuse, bullying or harassment, the use of profanity, gambling, theft, dishonesty, using tobacco in any form, participation in the occult and any other behavior that is detrimental to authentic Christian community and the maintenance of an atmosphere conducive to abundant life.

The historic understanding of ENC and the Church of the Nazarene with respect to alcohol is that abstinence best reflects our commitments to Christ, to our community and to holy living. This position is rooted in our acknowledgement of the destructive consequences in individuals, families and communities that can stem from the use of alcohol and demonstrates our commitment to standing in solidarity with those who have suffered from these consequences. As a result, it continues to be our strong preference that all employees abstain from the use of alcoholic beverages. However, we respect the fact that our employees come from a variety of denominational backgrounds that may not share this commitment to abstinence. Our expectation, therefore, is that all employees will abide by the behavioral commitments of their local church, will avoid drunkenness, and will under no circumstances possess, use, promote or distribute alcoholic beverages on campus, at any college event, or in the presence of students.

Additionally, ENC prohibits the possession, use, distribution or manufacture of illegal drugs and recreational marijuana, and the misuse of prescription drugs.

The College expects all employees to live by this lifestyle premise. We ask for an understanding of the need for lifestyle standards, a good spirit in keeping them, and cooperative efforts in improving them. As ENC employees, we ask you to consider the larger picture that what we do and the manner in which we do it reflects on ENC and affects the life of our entire community. We encourage prayerful discernment in all decision-making, as our desire is to glorify God in all our efforts.

Equal Opportunity
Eastern Nazarene College policy prohibits discrimination on the basis of race, sex, religion*, age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other protected class in all aspects of employment including the decision to hire, promote, discipline, or discharge. We actively encourage applications from underrepresented groups.*

*Christian Faith and employment at Eastern Nazarene College: Eastern Nazarene College is an expression of the Church of the Nazarene. It reserves the right to prefer employees on the basis of religion (Title VII, Section 702-703, U.S. Civil Rights Act of 1964). Preferred candidates demonstrate a strong commitment to the Christian faith, active participation in a local church, and a philosophy of Christian higher education consistent with the Wesleyan tradition.

Contact Us

Office Human Resources
Eastern Nazarene College
23 E. Elm Avenue
Quincy, MA 02170
careers@enc.edu
617-745-3723