Eastern Nazarene College, a fully accredited Christian liberal arts college on Boston’s south shore, is seeking a Director of Student Success and Retention to help lead and administer student success and retention work. You will assist in the management of CSE learning support programs and will collaborate with campus partners to assess and improve campus wide student success and retention initiatives.
Please submit your resume, along with a cover letter, and provide a statement of faith – a brief statement that describes your Christian commitment and your participation in a faith community – to firstname.lastname@example.org.
Student Success and Retention Initiative
- Collaborate with campus partners to lead college-wide initiatives focused on student success and retention.
- Develop and implement intentional programming and outreach for students who are “at-risk” academically.
- Support faculty advisors and academic programs in the execution of advising protocols, procedures, and philosophies.
- Assist in the research, development, and assessment of student success programs.
- Advise academically at-risk students (academic probation, SAP, etc.) and help them with strategies, support, and accountability.
Student Success Systems and Data
- Collaborate with the Office of Institutional Research and Effectiveness on data reporting
- Assist in managing the day-to-day operations of ENC’s Early Alert system including system configuration, student/faculty/staff communications and case management.
- Keeps up to date on best practice in student success and the use of data analytics to facilitate student success outcomes.
Manage Academic Support:
- Manage and maintain the web and portal presence of CSE
- Manage and maintain CSE software: MyWCOnline, LibGuides, LibCal,
- Manage Watermark Student Success & Engagement Platform
- Manage and Update CSE Calendars including Tutoring and SI Schedules.
- Collaborate with the Executive Director of the Center to assess the outcomes, performance, and satisfaction of CSE tutoring and advising programs related to student success and retention.
- Assist in the Management of academic support services including, but not limited to, tutoring, and writing coaching.
- Assist in the recruitment, hiring, training and supervision of the CSE student staff.
- Lead student success and retention initiatives focused on academic success, including but not limited to, success and skill development workshops, probation programs, and student academic outreach.
- Develop and maintain collaborative relationships with division heads to develop effective academic support programs for students that most efficiently utilize ENC resources.
- Support in the administration of marketing and communications efforts for CSE services and success initiatives.
- Serve as a member of the ENC Retention Committee
- Serve as a member of the ENC Retention Response Team
Bachelor’s degree required with at least 3 to 5 years of experience. Master’s degree preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to successfully handle this position.
- Must possess interpersonal, communication, presentation, strategic, and leadership skills, and a proven ability to plan and implement programs with quantifiable results is required.
- The ability to work with a diverse student population, and to collaborate with multiple departments on campus
- Experience or working knowledge of academic support services, student disability services and supporting students from diverse identity groups is required.
- Knowledge of educational technology and assessment practices
- Experience in delivering programs to diverse student audiences and in working with and supporting underrepresented populations.
- Knowledge of national trends associated with academic success and support.
- Ability to set goals and work independently
- Strong project management skills
- Ability to prioritize and multi-task
- Commitment to customer service
- Committed Christian faith evident in daily life and support for the mission and educational philosophy of the College.
Who We Are
Eastern Nazarene College is a fully accredited Christian liberal arts college and member of the Council for Christian Colleges and Universities (CCCU) with approximately 1,000 students distributed across residential undergraduate, graduate, and adult studies programs. Nestled in a residential neighborhood minutes from downtown Boston, the college’s picturesque New England campus is a window into the world. While our faculty are leaders in their fields, actively involved in publishing and research, they are devoted to teaching and mentoring students in a nurturing, spiritually informed, and academically supportive environment. Students are encouraged to travel, engage in service projects, and participate in internship experiences as a part of their education. Through their classes, work experiences in Boston, and mission trips around the world, students are challenged to open their minds and hearts, preparing them for a lifetime of meaningful work and service to our nation and the world.
Our benefits include health, dental, tuition benefits for employee and dependents, generous paid time off, life and disability insurance, and more. In addition, as a staff or faculty member in our multi-cultural and close-knit community, you’ll enjoy a variety of unique benefits as you play an active role in achieving our mission and supporting our community.
Applicants should be committed Christians and active in a local church. Preference in hiring is given to those with Wesleyan convictions and background, though qualified applicants from other Christian traditions will be considered as well. www.enc.edu
Eastern Nazarene College provides a transformational education that equips diverse students to lead and serve our world as agents of Christ’s love and truth.
Eastern Nazarene College will be widely-recognized as a leader in innovative Christian education, renowned for excellence in student achievement, vibrant intercultural community, and global impact
- Holistic education: We provide a holistic educational experience in the liberal arts and professional studies that integrates spiritual, academic, emotional, and social development.
- Christian community: We facilitate the building of loving relationships so that we reflect the Spirit of Christ in our life together.
- Student-centered: We orient our work around the success of our students, making every effort to be responsive to the unique needs, aspirations, and backgrounds of each one.
- Wesleyan: Consistent with our rich Wesleyan holiness tradition, we create and maintain an environment which awakens and fosters truth, righteousness, and justice as made possible by God’s transforming grace through Jesus Christ.
- Civility and hospitality: We intentionally welcome and embrace people from diverse cultures, viewpoints, and faith traditions.
- Servanthood: We model servant leadership to our students and community by building a culture of listening, respect, encouragement, and support.
- Authenticity and transparency: We are deliberately honest in our relationships, candid in our communication, and transparent in our governance in order to foster trust and confidence.
- Excellence: In an effort to provide “the best in education and the best in Christian faith,” we strive for excellence that honors God in all our endeavors.
- Strategic innovation: While remaining deeply rooted in our mission, we are boldly creative and innovative in the methods we employ.
- Accountability: We keep promises, honor commitments, meet and exceed expectations, and are willing to be held accountable for the faithful fulfillment of our responsibilities.
Our lifestyle guidelines reflect the mission of Eastern Nazarene College and Manual of the Church of the Nazarene, including the Agreed Statement of Belief, The Covenant of Christian Character and The Covenant of Christian Conduct. The premise of our lifestyle guidelines is to exemplify such personal, moral, and religious conduct as shall be above reproach. This lifestyle premise is for everyone working and living on campus: students, faculty, staff, and administration. This lifestyle premise is a rationale for desirable behavior and attitudes.
We, as a Christian community, commit ourselves to the admonition of the Apostle Paul that we build our community up in love for each other. We will actively endeavor to be supportive and caring for each other in spite of whatever differences may develop concerning the operation of the College. While honest differences may exist and be vigorously debated, the College will not condone personal attacks on other members of the community.
To be in accord with the purposes and spirit of the College and with the doctrines and standards of the Church of the Nazarene, our lifestyle practices exclude: engaging in sexual acts outside of Christian marriage as defined by the Church of the Nazarene, the use of pornography, any acts of abuse, bullying or harassment, the use of profanity, gambling, theft, dishonesty, using tobacco in any form, participation in the occult and any other behavior that is detrimental to authentic Christian community and the maintenance of an atmosphere conducive to abundant life.
The historic understanding of ENC and the Church of the Nazarene with respect to alcohol is that abstinence best reflects our commitments to Christ, to our community and to holy living. This position is rooted in our acknowledgement of the destructive consequences in individuals, families and communities that can stem from the use of alcohol and demonstrates our commitment to standing in solidarity with those who have suffered from these consequences. As a result, it continues to be our strong preference that all employees abstain from the use of alcoholic beverages. However, we respect the fact that our employees come from a variety of denominational backgrounds that may not share this commitment to abstinence. Our expectation, therefore, is that all employees will abide by the behavioral commitments of their local church, will avoid drunkenness, and will under no circumstances possess, use, promote or distribute alcoholic beverages on campus, at any college event, or in the presence of students.
Additionally, ENC prohibits the possession, use, distribution or manufacture of illegal drugs and recreational marijuana, and the misuse of prescription drugs.
The College expects all employees to live by this lifestyle premise. We ask for an understanding of the need for lifestyle standards, a good spirit in keeping them, and cooperative efforts in improving them. As ENC employees, we ask you to consider the larger picture that what we do and the manner in which we do it reflects on ENC and affects the life of our entire community. We encourage prayerful discernment in all decision-making, as our desire is to glorify God in all our efforts.
Eastern Nazarene College policy prohibits discrimination on the basis of race, sex, religion*, age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other protected class in all aspects of employment including the decision to hire, promote, discipline, or discharge. We actively encourage applications from underrepresented groups.*
*Christian Faith and employment at Eastern Nazarene College: Eastern Nazarene College is an expression of the Church of the Nazarene. It reserves the right to prefer employees on the basis of religion (Title VII, Section 702-703, U.S. Civil Rights Act of 1964). Preferred candidates demonstrate a strong commitment to the Christian faith, active participation in a local church, and a philosophy of Christian higher education consistent with the Wesleyan tradition.