Coordinator of Operations (Advancement & External Relations Office)

Category: Full-time, Staff

Application Deadline: Until Filled

Posted:

Apr 17, 2023

Eastern Nazarene College, a fully accredited Christian liberal arts college on Boston’s south shore, is seeking a Coordinator of Operations to ensure that the administrative operations of the Advancement & External Relations Office run smoothly and efficiently. You will work collaboratively with staff colleagues, donors, and other stakeholders to improve quality, accuracy, and timeliness across all aspects of the Advancement Office.

How-to-apply

Please submit your resume, along with a cover letter, and provide a statement of faith – a brief statement that describes your Christian commitment and your participation in a faith community – to careers@enc.edu.

DUTIES AND RESPONSIBILITIES:

Provide oversight to all aspects of donation processing and donor acknowledgement, ensuring that all donors, both individuals and churches, are stewarded with excellence and care. This process will include new donors, annual fund donors, recurring donors, major donors, payroll deduction donors and endowed scholarship donors. Learn and implement best practices. Be available to respond to all questions and concerns from donors about their gifts.
Liaison with the Office of Institutional Research to ensure that donor records and reports are accurate, and that donor research is up to date, e.g., identifying donors who are lapsed, who are major gift prospects, etc. Facilitate strong partnership between Institutional Research and Advancement
Assist with event coordination for alumni relations, church relations, and other office initiatives. This includes creating registration pages, developing communications plans, reserving event spaces, securing volunteer support, set up and tear down on event day, etc.
Manage GiveCampus donation platform and development modules in Colleague. This includes the regular online giving page and creation of social media fundraising campaigns. Provide day of support and troubleshooting for online campaigns. Create and maintain designations and campaigns in both GiveCampus and Colleague.
Oversee moves management processes for Major Gift Officers major donor portfolios.
Provide administrative support to the Executive Director of Advancement & External Relations.
Oversee mailings to external constituents including preparation of mailing lists, formatting of mailers, mail merging, and packaging processes.
Order office supplies, constituent gifts, swag, and other materials as needed. Manage office budgets, credit card statements, and invoices.
Provide excellent customer service by answering the office phone and routing calls as appropriate, greeting visitors, and promptly responding to general inquiries from constituents.
Serve as liaison and resource for Student Government Association class presidents as they work toward endowing their class scholarships.
Ensure that office files (both physical and SharePoint files) are properly managed and maintained.
Provide data and membership oversight to various giving societies including the ENC Society and Munro Society.
Exercise discretion with confidential information.
Supervise and direct the work of Graduate Assistants and Student Workers.
Take on other responsibilities as appropriate and as requested by the Executive Director.

QUALIFICATIONS:

Strong Christian commitment; embraces and embodies the mission of ENC
Bachelor’s degree required
Excellent organizational skills
Experience with Microsoft Office products (Word, Excel, PowerPoint, SharePoint, etc.) required
Motivated self-starter; strong work ethic; able to multi-task
Gracious relational skills; customer service mindset
Able to work occasional evenings and/or weekends (e.g. Homecoming)
Experience with the following platforms is a plus but not required: GiveCampus, Ellucian Colleague, Tableau

Who We Are

Eastern Nazarene College is a fully accredited Christian liberal arts college and member of the Council for Christian Colleges and Universities (CCCU) with approximately 1,000 students distributed across residential undergraduate, graduate, and adult studies programs. Nestled in a residential neighborhood minutes from downtown Boston, the college’s picturesque New England campus is a window into the world. While our faculty are leaders in their fields, actively involved in publishing and research, they are devoted to teaching and mentoring students in a nurturing, spiritually informed, and academically supportive environment. Students are encouraged to travel, engage in service projects, and participate in internship experiences as a part of their education. Through their classes, work experiences in Boston, and mission trips around the world, students are challenged to open their minds and hearts, preparing them for a lifetime of meaningful work and service to our nation and the world.

Our benefits include health, dental, tuition benefits for employee and dependents, generous paid time off, life and disability insurance, and more. In addition, as a staff or faculty member in our multi-cultural and close-knit community, you’ll enjoy a variety of unique benefits as you play an active role in achieving our mission and supporting our community.

Applicants should be committed Christians and active in a local church. Preference in hiring is given to those with Wesleyan convictions and background, though qualified applicants from other Christian traditions will be considered as well.

Mission
Eastern Nazarene College provides a transformational education that equips diverse students to lead and serve our world as agents of Christ’s love and truth.

Vision
Eastern Nazarene College will be widely-recognized as a leader in innovative Christian education, renowned for excellence in student achievement, vibrant intercultural community, and global impact

Values

Holistic education: We provide a holistic educational experience in the liberal arts and professional studies that integrates spiritual, academic, emotional, and social development.
Christian community: We facilitate the building of loving relationships so that we reflect the Spirit of Christ in our life together.
Student-centered: We orient our work around the success of our students, making every effort to be responsive to the unique needs, aspirations, and backgrounds of each one.
Wesleyan: Consistent with our rich Wesleyan holiness tradition, we create and maintain an environment which awakens and fosters truth, righteousness, and justice as made possible by God’s transforming grace through Jesus Christ.
Civility and hospitality: We intentionally welcome and embrace people from diverse cultures, viewpoints, and faith traditions.
Servanthood: We model servant leadership to our students and community by building a culture of listening, respect, encouragement, and support.
Authenticity and transparency: We are deliberately honest in our relationships, candid in our communication, and transparent in our governance in order to foster trust and confidence.
Excellence: In an effort to provide “the best in education and the best in Christian faith,” we strive for excellence that honors God in all our endeavors.
Strategic innovation: While remaining deeply rooted in our mission, we are boldly creative and innovative in the methods we employ.
Accountability: We keep promises, honor commitments, meet and exceed expectations, and are willing to be held accountable for the faithful fulfillment of our responsibilities.

Lifestyle Guidelines

Our lifestyle guidelines reflect the mission of Eastern Nazarene College and Manual of the Church of the Nazarene, including the Agreed Statement of Belief, The Covenant of Christian Character and The Covenant of Christian Conduct. The premise of our lifestyle guidelines is to exemplify such personal, moral, and religious conduct as shall be above reproach. This lifestyle premise is for everyone working and living on campus: students, faculty, staff, and administration. This lifestyle premise is a rationale for desirable behavior and attitudes.

We, as a Christian community, commit ourselves to the admonition of the Apostle Paul that we build our community up in love for each other. We will actively endeavor to be supportive and caring for each other in spite of whatever differences may develop concerning the operation of the College. While honest differences may exist and be vigorously debated, the College will not condone personal attacks on other members of the community.

To be in accord with the purposes and spirit of the College and with the doctrines and standards of the Church of the Nazarene, our lifestyle practices exclude: engaging in sexual acts outside of Christian marriage as defined by the Church of the Nazarene, the use of pornography, any acts of abuse, bullying or harassment, the use of profanity, gambling, theft, dishonesty, using tobacco in any form, participation in the occult and any other behavior that is detrimental to authentic Christian community and the maintenance of an atmosphere conducive to abundant life.

The historic understanding of ENC and the Church of the Nazarene with respect to alcohol is that abstinence best reflects our commitments to Christ, to our community and to holy living. This position is rooted in our acknowledgement of the destructive consequences in individuals, families and communities that can stem from the use of alcohol and demonstrates our commitment to standing in solidarity with those who have suffered from these consequences. As a result, it continues to be our strong preference that all employees abstain from the use of alcoholic beverages. However, we respect the fact that our employees come from a variety of denominational backgrounds that may not share this commitment to abstinence. Our expectation, therefore, is that all employees will abide by the behavioral commitments of their local church, will avoid drunkenness, and will under no circumstances possess, use, promote or distribute alcoholic beverages on campus, at any college event, or in the presence of students.

Additionally, ENC prohibits the possession, use, distribution or manufacture of illegal drugs and recreational marijuana, and the misuse of prescription drugs.

The College expects all employees to live by this lifestyle premise. We ask for an understanding of the need for lifestyle standards, a good spirit in keeping them, and cooperative efforts in improving them. As ENC employees, we ask you to consider the larger picture that what we do and the manner in which we do it reflects on ENC and affects the life of our entire community. We encourage prayerful discernment in all decision-making, as our desire is to glorify God in all our efforts.

Equal Opportunity
Eastern Nazarene College policy prohibits discrimination on the basis of race, sex, religion*, age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other protected class in all aspects of employment including the decision to hire, promote, discipline, or discharge. We actively encourage applications from underrepresented groups.*

*Christian Faith and employment at Eastern Nazarene College: Eastern Nazarene College is an expression of the Church of the Nazarene. It reserves the right to prefer employees on the basis of religion (Title VII, Section 702-703, U.S. Civil Rights Act of 1964). Preferred candidates demonstrate a strong commitment to the Christian faith, active participation in a local church, and a philosophy of Christian higher education consistent with the Wesleyan tradition.

Contact Us

Office Human Resources
Eastern Nazarene College
23 E. Elm Avenue
Quincy, MA 02170
careers@enc.edu
617-745-3723