Privacy Policy

version 3/20/2017

In this Policy, the terms “ENC”, “us”, “our”, and “we”, refer to Eastern Nazarene College. The terms, “you” and “your” refer to you, the website user. The term “Policy” refers to this document.

1. Acknowledgement and Consent

When you use the websites owned and operated by ENC, you acknowledge that you have reviewed the terms of this Policy and agree that ENC may collect, use, and transfer your personal information in accordance therewith. If you do not agree with these terms, you can do the following:

  • Choose not to use ENC’s websites.
  • Use ENC’s websites but choose not to provide any personal information.
  • Use ENC’s websites and choose to take steps to prevent being tracked. (Examples: disabling cookies in your browser, using the private browsing mode in your browser, using ad blocking software, enabling do not track in your browser settings.)

2. Policy Updates

This Policy is subject to revision due to the inevitable and ongoing changes that occur in technology, regulation, vendor terms of service, and changes in ENC’s operational procedures and marketing strategies. ENC will revise and maintain this Policy in a timely fashion to ensure you are presented with a policy that accurately reflects information handling practices at ENC.

3. Information ENC Collects

Unless you take steps to prevent being tracked, ENC, like most institutions and organizations on the Internet, automatically collects individualized, non-personally-identifying data about your browsing patterns on our websites. ENC also collects the personally-identifying information that you voluntarily provide to us when you submit one of our web forms. This information typically includes, for example, details such as your name and email address.

Personally-identifying Information

ENC only collects personally-identifying information from our websites when you voluntarily provide it to us through one of our web forms. The forms that request this information are typically for purposes of communicating with ENC, registering for activities, submitting requests, expressing interest in our programs, making payments, and supplying information necessary for applying or enrolling at ENC.

Log Files

ENC collects and uses the data contained in log files. The information in the log files includes your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our site, the time you visited our site, information about your browser’s capabilities, and which pages you visited throughout our site.

Cookies

ENC uses cookies to store information, such as your personal preferences, when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features. We also use cookies to track you on our website as an anonymous but individual website visitor. You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as ad blockers. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts. Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.

Google AdSense and DoubleClick

We may use DoubleClick cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests. The ads served will be targeted based on your previous browsing history. For example, as a result of visiting ENC’s websites, you may then see an ENC advertisement when viewing a non-related site, such as a news journal website. DoubleClick uses non personally identifiable information. It does not track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting http://www.google.com/settings/ads and https://www.google.com/settings/ads/onweb#display_optout.

4. Associating Identifying and Non-Identifying Information

ENC associates your non-identifying visitor data (such as your browsing behavior on our websites) with your personally-identifying visitor data (such as your name, address and email address) when you voluntarily submit information to us through some of the forms on our websites. We do so in limited instances so that we can provide better and more individual service to prospective students. As described in section 1 of this document, you may use our websites while taking steps to prevent this if you wish.

5. Selling, Sharing, Trading, or Transfer of Information

ENC will never sell, trade, share, rent, or otherwise transfer your information to other colleges, universities, non-profit organizations, or businesses. We may release information when required to do so in order to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety. We may share information with our website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Service Providers

Integrated Service Providers

In addition to services from Google, ENC uses various other services that are deeply integrated into our websites. These services may automatically collect information about your browsing patterns. These services may also present you with web forms through which you may voluntarily provide personal information. Any integrated service provider that collects or stores personally-identifying information on behalf of ENC must agree to keep this information confidential.

External Service Providers

ENC offers various features in our websites through the use of external service providers. Examples include ticket sales, social media, online donations, and live chat. Features from an external provider will carry the branding or URL of the service provider. When utilizing an external service provider, please take note of the provider’s specific privacy policies. These may vary from ENC’s own privacy policies.

7. External Links

ENC websites may contain links to external websites not owned by or affiliated with ENC. ENC is not responsible for the privacy practices or the content of such websites.

8. California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA we agree to the following:

  • Users can visit our website anonymously.
  • Once this privacy policy is created, we will add a link to it on our home.
  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the home page.
  • Users will be notified of any privacy policy changes on our Privacy Policy Page.
  • Users are able to change their personal information by emailing us or by calling us.

9. Laws and Regulations

ENC requires that all applicable Federal laws and the laws of the Commonwealth of Massachusetts be followed to ensure the protection and safety of our community. These include, but are not limited to, the following:

COPPA (Children Online Privacy Protection Act)

The Federal Trade Commission enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. ENC does not knowingly collect information from children under 13.

Fair Information Practices

In order to be in line with Fair Information Practices ENC will use reasonable means to notify affected individuals in a timely manner should a data breach occur involving any personally identifying information. ENC also agrees to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. ENC collects your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM ENC agrees to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business.
  • Monitor outside email marketing services for compliance.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using a link at the bottom of each email.

 If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions on our email or contact us at marketing@enc.edu. ENC collects and stores some personal information at department level, rather than centrally, in relation to specific programs and offerings conducted by individual academic departments and organizations. In such cases, it may be necessary for you to contact the individual department or organization with which you’ve interacted if you no longer wish to be contacted by that particular group.

Family Educational Rights and Privacy Act (FERPA) 

FERPA is a federal law designed to protect the privacy of student education records, establish the right of students to inspect and review their education records, and provide guidelines for the correction of inaccurate and misleading information.

Standards for the Protection of Personal Information of Residents of the Commonwealth (Mass Privacy) 

As a business operating in the Commonwealth of Massachusetts, ENC is required to adhere to theMassachusetts Standards for the Protection of Personal Information 201 CMR 17.00. These regulations provide a definition of personally-identifying information, and they guide how ENC stores, transmits, and allows access to the personally-identifying information in our possession. It also includes comprehensive set of laws addressing data breaches.

Health Insurance Portability and Accountability Act (HIPAA)

HIPAA provides the ability to transfer and continue health insurance coverage for millions of American workers and their families when they change or lose their jobs; reduces health care fraud and abuse; mandates industry-wide standards for health care information on electronic billing and other processes; and requires the protection and confidential handling of protected health information. ENC may collect some health related information through our websites as part of the enrollment process.

10. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Eastern Nazarene College
Attn: Office of Marketing and Communications
23 East Elm Avenue Quincy, MA 02170
USA

617-745-3000

marketing@enc.edu.